Privacy & Cookies

Privacy Policy for Wedding-Magicians.co.uk

Effective Date: June 2025

This privacy policy explains how we collect, use, and protect any information that you provide when using our website, wedding-magicians.co.uk. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can rest assured that it will only be used in accordance with this privacy statement.

We may update this policy from time to time by posting changes on this page. You should check this page periodically to ensure you are happy with any updates. This policy is effective from June 2025

1. Information We Collect

We collect and process the following types of information:

1.1 Information You Provide

When you submit an enquiry or interact with us, we may collect:

Your name
Your email address
Your phone number
Event details (e.g., date, location, and requirements)
Any other information you provide in your enquiry

1.2 Automatically Collected Information

When you visit our website, we may collect:

Technical Data: Your IP address, browser type, operating system, and device information.
Usage Data: Information about how you use our website, such as pages visited and time spent on the site. This is collected via cookies and similar technologies.

We do not collect any information that is classified as "sensitive personal data" under the UK GDPR.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Respond to Enquiries: Process and respond to your enquiries or requests.
Internal Record Keeping: Maintain records of your interactions with us.
Service Improvement: Analyse data to improve our services and website.
Marketing: With your consent, send promotional emails about new services, special offers, or other information we think you may find interesting.
Market Research: Occasionally contact you for feedback or research purposes via email or phone.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent (e.g., subscribing to our newsletter or submitting an enquiry).
Contractual Necessity: To fulfil your requests or provide services.
Legitimate Interests: To improve our services and website functionality.
Legal Obligations: To comply with applicable laws and regulations.

4. Data Sharing

We respect your privacy and will not sell, rent, or share your personal data with third parties, except in the following cases:

Service Providers: We may share your data with trusted third-party providers who assist us in delivering our services (e.g., email marketing platforms or analytics tools).
Legal Requirements: If required by law or to protect our rights, property, or safety.

5. Data Security

We are committed to ensuring the security of your information. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences
Analyse website traffic and performance

6.1 Google Analytics

We use Google Analytics to collect non-personally identifiable data about site traffic and user behaviour. This helps us improve our website and services. Google Analytics may use cookies to track:

Visitor demographics and interests
Site interaction and traffic patterns

You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

6.2 Google Ads Remarketing

We use Google Ads Remarketing to display ads to you on third-party websites after you visit our site. Google places a cookie in your browser to enable this functionality. These cookies do not collect personally identifiable information and are used solely for marketing purposes.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly without cookies.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

Enquiry data: Retained for up to 12 months.
Booking data: Retained for up to 7 years for tax and legal purposes.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your data (subject to legal obligations).
Objection: Object to the processing of your data for certain purposes (e.g., marketing).
Data Portability: Request your data in a portable format.

To exercise your rights, please contact us at chris@closeupchris.co.uk

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Wedding Magicians
Website: https://wedding-magicians.co.uk/

Email: hello@wedding-magicians.co.uk
Address: Dunston Business Village, Stafford, Staffordshire, ST18 9AB

12. Complaints

If you believe we have not handled your data in accordance with the law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

By Using Our Website

By using our website, you consent to this Privacy Policy and our use of cookies.